Information We Collect
To provide our Service, we collect information you give us and information generated through your activity:
- Contact details: name, email, phone number.
- Shipping and billing addresses.
- Order history and product preferences.
- Account credentials and security metadata.
- Website activity such as pages viewed, items browsed, and device or browser information.
How We Use Information
- Process and deliver your orders, including tracking updates.
- Provide customer service and respond to inquiries.
- Manage your Agogo Store account.
- Send transactional messages (order confirmations, shipping updates, receipts).
- Send marketing communications when you have opted in — you can unsubscribe at any time.
- Improve our products, website performance, and customer experience.
Payment Information
Payments are processed securely through third-party payment providers such as Stripe. Agogo Store does not store your full payment card number, security code, or full bank account details. We receive a limited token from the payment provider so we can reference the transaction (for example, to issue a refund).
Data Security
We use reasonable technical and organizational measures to protect your data, including:
- Authenticated access to your account with password protection and, where enabled, additional verification.
- Encryption of data in transit between your browser and our services.
- Role-based access controls that limit who can view customer information internally.
No online service can guarantee absolute security; please keep your account credentials confidential.
Customer Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct or update inaccurate information from your account settings.
- Request deletion of your personal information, subject to legal and operational retention requirements.
- Manage marketing communications and cookie preferences.
To exercise these rights, visit Your Privacy Choices or email contact@agogostore.net.
Children's Privacy
Agogo Store is intended for adults. We do not knowingly collect personal information from children under the age applicable in your jurisdiction (for example, 13 in the United States or 16 in parts of the EEA). If you believe a child has provided us with personal information, please contact us so we can remove it.
Contact
Questions about this policy? Email contact@agogostore.net.